Written by: Booking Live
Last updated on: 5 Dec 2019
For many businesses, rooms and venues are valuable resources that can be booked by employees or sold to customers. Paper schedules and notice boards are rapidly becoming things of the past. Timetabling and room booking systems are important for getting the best out of business premises and services for customers and employees.
Here are the benefits that your business could attain from using a good-quality room booking system; helping your operations run efficiently and provide a better return on investment.
Minimising admin and management costs
Intelligent, well-designed booking software will remove the need for a dedicated member of staff who organises schedules or operates phones. Booking software lets employees or clients organise rooms and services in a synchronised but decentralised way.
Better organisation and coordination
Room booking systems, like BookingLive, help minimise human error. They can prevent double-booking and no-shows by sending automated reminder messages. Customisation allows you to upsell services and products including food, drinks, projectors and more.
Strong customer interfaces
Frustrating interfaces can damage a business’ reputation and revenue streams. Ineffective or counter-intuitive purchasing can grate on clients’ patience. A good room or service booking system will help you retain customers. It will result in more content staff who will be able to arrange a Monday meeting or Friday run down in a flash.
24/7 access to booking is great for night-owl clients or those living in different parts of the world. It’s also applicable to staff that work late and need to schedule work at a time when the office is empty. As your company help desk isn’t open all day every day, unless you use an online chatbot, your booking system has to be minimal-fuss and user-friendly.
Better resource monitoring
While booking software’s primary purpose is customer service, the monitoring abilities allow businesses to understand which services or facilities are used most often. This knowledge gives you the opportunity to optimise your marketing strategy and focus on areas that may be overlooked. Ultimately leading to your business earning more money.
By bringing booking services entirely online, you can significantly reduce internal and external paper use. You can also reduce energy consumption by only using electricity when needed; for example keeping lights and systems off in rooms that are unoccupied. This will help to minimise your carbon footprint. This way, you can save money while helping the environment.
BookingLive’s room booking systems are carefully designed and adaptable to different business requirements. They offer onsite and offsite support to ensure your staff and customers get the most out of the tool. If you want your business to run efficiently and provide a better return on investment, contact us for a free consultation now.
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